Website updates and set up
Help improving or updating your website, fixing content issues, setting up pages, improving navigation and making the site easier for visitors to use.
Practical help to set up, simplify and improve your digital systems
I help small businesses get their websites, booking systems, forms and emails working smoothly, whether you need something built, improved or untangled.
Website help, forms, emails, booking systems and automations that make things clearer and easier to manage.
Request a quote See what I can help with
Supporting wellness professionals, coaches, consultants and service-based businesses.
Hello, I'm Kasia
I'm someone who can hold both the detail and the bigger picture. I help small businesses make sense of their websites, booking systems, forms, emails and digital tools, then turn the messy version into something clearer and easier to run.
My background is in web, digital communications, content, analytics and online systems. I now use that experience to offer practical, calm and human support to small businesses who need help making their digital setup work better.
What I bring
- Over a decade of senior digital experience
- Hands-on website, content and systems knowledge
- Clear communication without confusing tech language
- Practical problem solving and implementation
Experience
- Former Head of Web and Digital Communications
- Experience across websites, email, content, analytics and digital systems
- Support for small businesses and service providers
- Human-centred approach to digital systems
What I can help you sort out
I help small businesses set up, simplify and improve the digital tools they rely on, from websites and booking systems to emails, automations and everyday workflows.
Booking systems and forms
Set up or improve the way clients book, enquire, complete forms or send information, so the process feels smoother for both you and them.
Email journeys and automations
Create useful email flows such as enquiry replies, booking confirmations, reminders, follow-ups and simple automations that reduce manual admin.
Digital systems and workflows
Connect your tools, reduce repeated admin and make your everyday digital processes clearer, calmer and easier to manage.
CRM and client organisation
Set up or tidy client records, contact stages, notes, follow-ups and simple systems that help you stay organised as your business grows.
Quote-based digital projects
For bigger pieces of work, I can review what you need, create a clear plan and provide a quote for practical implementation.
Projects can range from quick fixes and one-off improvements to more structured support around your website, booking process or digital systems.
You don't need to have it all figured out
Many small business owners know something is not working, but they do not always know what to ask for or where to start.
You can come to me with the messy version: the half-working website, the awkward booking process, the forms that no longer fit, or the tools that have grown around the business over time.
I will help you understand what is going on, what matters most, and what can be improved in a practical, manageable way.
The aim is not to make things more complicated. It is to make your digital setup feel clearer, calmer and easier to run.
How we can work together
The process is simple. You do not need to know exactly what needs fixing before you get in touch.
Tell me what feels messy
You explain what is not working, what feels clunky, or what you wish was easier in your current setup.
I look at what you have
I review your website, forms, booking process, emails or other tools and identify what matters most.
We agree the next step
I suggest practical options, whether that is a small fix, a clear plan, or hands-on implementation.
You can pause after the planning stage, or continue into implementation when you are ready.
What clients say
I work best with small business owners who want clear thinking, practical fixes and support that feels human.
Kasia is calm, knowledgeable and professional. I had so many different platforms going round in circles, and she helped me understand what mattered, what could wait and what would make the biggest difference first.
Julie Hall
Fitness / wellness professional
Kasia has been very helpful with the technical side of my website and online setup. She explains things clearly and makes the whole process feel less overwhelming.
Anna Schurmann
Holistic therapist
Experienced digital support, without the agency feel
I spent many years leading digital projects, websites, email marketing, content, analytics and online systems. Now I use that experience to help small businesses make practical improvements without unnecessary complexity.
You get someone who can understand the bigger picture, spot what is not working, and also get hands-on with the details.
- Former Head of Web and Digital Communications
- Experience across websites, email, content, analytics and digital systems
- Practical, hands-on support for small businesses
- Clear communication without confusing tech language
Request a quote
Tell me what you need help with, and I'll get back to you with a clear next step.